Privacy Policy

Your privacy matters to us. Learn how WHITOOSMILE collects, uses, protects, and manages your personal information.

01

Information We Collect

When you browse our website, place an order, or interact with our services, we may collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Order and purchase details
  • Payment-related information processed through secure third-party payment providers
  • Device and browser information
  • IP address
  • Website usage and browsing information
  • Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to operate and improve our services.

02

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Process payments securely
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud, unauthorized activity, and security issues
  • Send promotional communications where you have permitted us to do so
  • Comply with applicable legal and regulatory requirements
03

Payment Information

Payments made through our website may be processed by secure third-party payment providers. We generally do not store your complete payment card or banking credentials on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

04

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better shopping experience.

Cookies may also be used by third-party services such as analytics, advertising, payment, and e-commerce providers.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

05

How We Share Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • E-commerce and website service providers
  • Analytics and technology providers
  • Marketing and advertising service providers
  • Customer support providers

These parties receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law, legal proceedings, government authorities, or when necessary to protect our rights, customers, or website.

06

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

07

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

08

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications

You may contact us using the email address provided below to make a privacy-related request.

We may need to verify your identity before processing certain requests.

09

Third-Party Services

Our website may contain links to or integrate with third-party websites, applications, payment providers, advertising platforms, or other services.

We are not responsible for the privacy practices of third-party services. We recommend reviewing their respective privacy policies before providing them with personal information.

10

Children's Privacy

Our website is not intended for children who are below the applicable legal age for providing consent to the processing of personal data.

We do not knowingly collect personal information from children without appropriate consent where required by law.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updated version will be published on this page. We encourage you to review this page periodically.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Privacy & Support  support@whitoosmile.com