We aim to make your shopping experience simple and reliable. This policy explains how your order is processed, shipped, and delivered.
Orders are typically processed within 1–3 business days after successful payment. Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout.
We currently offer free shipping on all orders. Delivery times may vary depending on your location, courier availability, weather conditions, and other circumstances beyond our control.
Most orders are expected to arrive within approximately 5–10 business days after dispatch. Please note that these are estimated delivery times and are not guaranteed. Remote locations or unforeseen courier delays may require additional time.
Once your order has been shipped, you will receive tracking details when available. You can use the tracking information to follow the progress of your shipment.
While we work with reliable shipping partners, delays can occasionally occur due to:
If your order is delayed, please allow additional time for delivery before contacting our support team.
Please ensure that your shipping address and contact information are accurate before completing your order.
If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to the sender. We cannot guarantee changes to an order once it has been processed or dispatched.
If your package appears to be lost, significantly delayed, or arrives damaged, please contact our support team so we can assist you with the issue.
For damaged packages, we recommend keeping the original packaging and providing relevant photographs when contacting our support team.
If your order contains multiple items, they may occasionally be shipped separately depending on availability and fulfillment arrangements.
You may therefore receive more than one package for a single order.
If you have questions about your order or shipping, our customer support team is here to help.
